Christmas Kettle Assistant – Work Experience Opportunity

WORK EXPERIENCE OPPORTUNITY POSTING
This is a temporary work experience position of 240 hours open to individuals who are receiving BC Employment and Assistance (BCEA) who may face significant barriers to employment.

POSITION PURPOSE SUMMARY:
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. The Christmas Kettle Assistant helps to organize, direct, and supervise the work performed by Christmas Kettle volunteers.
ACCOUNTABILITIES:
Incumbent may perform all, some, or similar range of duties as below.

• Assist with promoting, coordinating and overseeing the activities of Christmas Kettle Campaign volunteers.
• Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of volunteers.
• Assist with the orientation and performance management of kettle worker volunteers.
• Assist the Christmas Kettle Coordinator with scheduling kettle volunteers and responds to emergency absences, etc.
• Foster and maintain positive working relationships with kettle sites.
• Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations.
• Host at a kettle as required ensuring necessary coverage for breaks.
• Ensure that kettle locations have adequate supplies.
• Complete shift reminder phone calls and/or voice mail messages for volunteers.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Present a positive image (well-groomed/dressed) and represent TSA well while on duty.
• Work with minimal supervision.
• Must comply with all Salvation Army policies, procedures, and associated legislation.
• Treat the property of The Salvation Army with due care and caution.
• Perform other related duties as required.

MANAGERIAL RESPONSIBILITY:

• Reports directly to Kettle Coordinator.
• Direct reports: n/a.

FINANCIAL AND MATERIALS MANAGEMENT:

• Collect kettle donation buckets and ensure donations are always kept secure.

WORKING CONDITIONS

• This is a temporary work experience position of 240 hours.
• Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Tuesday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
• Flexibility in scheduling is required, as the hours may increase as per operational requirements.
• Required to wear appropriate Salvation Army identification.
• Local travel is associated with this position.

EDUCATION, QUALIFICATIONS, AND CERTIFICATIONS:

• Completed High School or equivalent
• Related experience is an asset

EXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS:

• Minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
• Experience in office administration.
• Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).

• Valid BC Class 5 Driver’s License, provide an original copy of current driver’s abstract for review and verification that it satisfactory to The Salvation Army, in its sole discretion, is required.

SKILLS AND CAPABILITIES:

• Excellent interpersonal skills, integrity, and adaptability.

• Ability to multi-task and work well in a fast-paced office setting; attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.

• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.

• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Exhibit good listening skills, have strong oral/written communication skills.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Honest, courteous, and punctual; prepared to act in the best interest of employer.
• Represent the organization in a positive, professional, and engaging manner.
• Attentive listening skills for the purpose of supervision, coaching, and conflict resolution.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Able to lift 9 to 12 kgs (20 – 25 lbs.).
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities.
• Ability to maintain strict confidentiality in the handling of donors, volunteer, and organizational information.

About The Work Experience Opportunities Grant (WEOG)
The Work Experience Opportunities Grant (WEOG) is part of StrongerBC: BC’s Economic Recovery Plan, designed to support both individuals and communities to enhance employability and work readiness skills. Funded by the Government of Canada and the Province of British Columbia, and delivered by United Way BC (UWBC), the WEOG initiative provides funding to non-profits and charitable partners to create short-term, paid work experiences for up to 10 individuals who are receiving BC Employment and Assistance (BCEA) who may face significant barriers to employment.